If you cancel your order(s) before it ships from our warehouse, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at info@franchglobal.com
- Address: Old No. 17, New No. 61, Ormes Road,
2nd Floor, Kilpauk,
Chennai – 600 010 - Email: contact@franchglobal.com
- Phone: +91 9841854321
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Color: Orange
Size: S
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Size chart
Size guide
| Size | US | Bust | Waist | Low Hip |
|---|---|---|---|---|
| XS | 2 | 32 | 24 - 25 | 33 - 34 |
| S | 4 | 34 - 35 | 26 - 27 | 35 - 26 |
| M | 6 | 36 - 37 | 28 - 29 | 38 - 40 |
| L | 8 | 38 - 29 | 30 - 31 | 42 - 44 |
| XL | 10 | 40 - 41 | 32 - 33 | 45 - 47 |
| XXL | 12 | 42 - 43 | 34 - 35 | 48 - 50 |
Measuring Tips
Bust
Measure around the fullest part of your bust.
Waist
Measure around the narrowest part of your torso.
Low Hip
With your feet together measure around the fullest part of your hips/rear.
Return and Refund Policy for Franch Global
Last updated: May 06, 2024
Thank you for shopping at Franch Global.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Cancellation Prior to Shipment
Once the cancellation request is received, a full refund will be initiated.
We would advise a cancellation request within 12 hours upon your order submission in order for a cancellation prior to goods shipment
Return Policy
The following are the policies to be eligible for return requests after shipment/ receipt of goods:
All goods sold are non-refundable except (i) Failed Delivery (ii) Wrong Delivery and (iii) Damaged good during delivery.
Only items that have been purchased directly from https://franchglobal.com/. Online Store can be eligible for a return.
Any https://franchglobal.com/ Online Store product purchased through other retailers is not eligible for this policy and must be in accordance to the respective retailers’ returns and refunds policy.
Goods are eligible for a return if the following are applied:
Only items that have been purchased directly from https://franchglobal.com/. Online Store can be eligible for a return.
Any https://franchglobal.com/ Online Store product purchased through other retailers is not eligible for this policy and must be in accordance to the respective retailers’ returns and refunds policy.
Goods are eligible for a return if the following are applied:
Incorrect:
The item is not the item you ordered. Wrong size or the colour is different from what is indicated on the order summary, or there are missing items inside the packaging.
Damaged:
The items is found to be damaged upon receipt. Items has been tampered/refurbished or modified. Customers will be responsible for all shipping charges to return goods. Returns are applicable only for a complete
https://franchglobal.com/ Online Store product.
Returned items must meet the following requirements:
The item must be shipped back to us within 7 working days upon receipt. (as proved by the postal or courier receipt).
You have proof of purchase (order invoice number and receipt).
Item must be in new condition and returned in its original packaging and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.
Item must be returned in the original box (or with, at least, suitable packaging) to protect the Product from damage during return delivery.
You have proof of purchase (order invoice number and receipt).
Item must be in new condition and returned in its original packaging and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.
Item must be returned in the original box (or with, at least, suitable packaging) to protect the Product from damage during return delivery.
1. Change of order and cancellation of order will not be permitted once payment has been confirmed. Any cancellations due to a change of mind will not be accepted.
2. We reserve the right to reject any cancellation, refund that deemed unfit or unreasonable.
Refund Policy
We accept returns and issue full refunds for defective, damaged, or incorrectly shipped items within 7 days of receiving your order. This applies to both Malaysia and Singapore.
Shipping fees are also refundable for orders meeting the return criteria.
Your full refund will be issued once we have received and examined the returned goods at our return center. Once the returned goods fulfil our return policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:
Shipping fees are also refundable for orders meeting the return criteria.
Your full refund will be issued once we have received and examined the returned goods at our return center. Once the returned goods fulfil our return policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:
-
Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.
-
Credit card refunds services, refunds will be sent to the card-issuing bank.
Kindly contact your card-issuing bank with regards to the duration of the credit refunds.
Shipping Policy
Shipping Address
We utilize Pos Laju for domestic deliveries within Malaysia. Orders destined for Singapore are fulfilled and shipped through our trusted partner, Haresh Enterprise Pte Ltd, located in Singapore.
We will only ship to addresses provided in the billing address or shipment address provided during your purchase.
Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.
We will only ship to addresses provided in the billing address or shipment address provided during your purchase.
Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.
Change In Shipping Address
If you have any request for change of shipping address, please email us at info@franchglobal.com within 12 hours upon your order submission.
If request of change in shipping address is made after 24 hours upon order confirmation, customers will be responsible for any associated shipping charges.
Delivery Timeframes
West Malaysia & Singapore: Estimated delivery time is 3 to 5 working days.
East Malaysia: Estimated delivery time is 3 to 7 working days.
Tracking Number
Once goods is picked up by our shipping partner, the tracking ID for the package will be available. Any communication is to be via email/mobile app/sms.
For non-tangible products or services, confirmation of order and receipt will be communicated via email/mobile app/sms.Proof of purchase, invoice or delivery order will be available.
We reserve the right to amend this policy from time to time if deemed necessary, in which no prior notification or approval from the customer is required.